821 Washington Street, Boston, MA 02111, United States
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Image 1 of DoubleTree by Hilton Hotel Boston – Downtown
Image 2 of DoubleTree by Hilton Hotel Boston – Downtown

DoubleTree by Hilton Hotel Boston – Downtown Overview

First Impressions

Walking into the DoubleTree by Hilton Hotel Boston – Downtown, you’re greeted with that signature warm chocolate chip cookie — honestly, it never gets old. The lobby has a modern, polished feel without being stuffy, and you can immediately sense you’re in the heart of the action. This three-star property sits right on Washington Street, and I mean right in the thick of everything that makes downtown Boston exciting. The staff actually seems genuinely happy to see you, which isn’t always a given in busy city hotels.

Location That Actually Matters

Here’s the thing about the DoubleTree by Hilton Hotel Boston – Downtown — the location is pretty much unbeatable for exploring the city. You’re within walking distance of Boston Common, the Theater District, and Chinatown, plus the Orange Line T station is just a few blocks away. I’ve noticed couples particularly love staying here (they rate the location 9.2 out of 10), and I get why — you can easily stroll to North End for dinner or catch a show without dealing with complicated transit routes. The Freedom Trail practically runs past your doorstep, which is perfect if you’re doing the tourist thing.

The Room Experience

The rooms are what you’d expect from a solid three-star Hilton property — clean, comfortable, and thoughtfully designed. The beds are actually really good (those Sweet Dreams beds live up to the hype), and the bathrooms are modern with decent water pressure. You’ll find all the basics you need: a work desk, decent WiFi, and windows that actually open if you want some fresh air. The rooms facing Washington Street can get a bit noisy with city sounds, but honestly, that’s just part of the downtown Boston experience.

Breakfast and Practical Perks

The breakfast situation here is surprisingly accommodating — they’ve got vegetarian, vegan, and gluten-free options alongside standard American fare. You can even grab breakfast to go if you’re rushing to catch a morning tour or meeting. What really sets this place apart is having private parking available, which anyone who’s tried to park in downtown Boston will tell you is worth its weight in gold. Sure, it’s an extra cost, but the peace of mind is totally worth it when you’re navigating these narrow, historic streets.

Why Guests Love It

With an 8.9 location score and 7.9 overall rating, the DoubleTree by Hilton Hotel Boston – Downtown delivers exactly what most travelers want — a reliable, comfortable base in an incredible location. You’re not paying for unnecessary frills, but you’re getting quality service and that unbeatable downtown access. I mean, when you can walk to Faneuil Hall for lunch and be back at your room in ten minutes, that’s the kind of convenience that makes a city trip actually relaxing. It’s the sort of place where you spend your time exploring Boston, not worrying about your hotel.

DoubleTree by Hilton Hotel Boston – Downtown Accommodations

AccommodationDetails
Double Room with Two Double Beds2 double beds for 4 adults, 3 children
Double Room – Disability Access2 double beds for 4 adults, 3 children
King Room1 extra-large double bed for 2 adults, 1 child
Deluxe King Room1 extra-large double bed for 2 adults, 1 child
King Room – Disability Access1 extra-large double bed for 2 adults, 1 child
King Suite1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
City View Two Double Beds2 double beds for 4 adults, 3 children
City View King Bed1 extra-large double bed for 2 adults, 1 child
Image 3 of DoubleTree by Hilton Hotel Boston – Downtown
Image 4 of DoubleTree by Hilton Hotel Boston – Downtown

Reviews of DoubleTree by Hilton Hotel Boston – Downtown

  • Gerard from Australia (8/10)

    From the moment we were greeted at the lower lobby and guided to the lift by the friendly doorman, we felt warmly welcomed at DoubleTree by Hilton, Boston Downtown. Helena at reception made our check-in experience delightful with her warm hospitality. We especially appreciated the delicious cookies and complimentary internet, thanks to our Hilton Honors membership. A great start to our stay!

  • Lyle from United States (9/10)

  • Jerry from United States (9/10)

    Nice staff

  • Raymelle from United States (9/10)

    Location. Cleanliness. Nice room. Comfy bed. Warm cookies at check in! Price point is excellent for downtown Boston!

  • David from United States (9/10)

    This hotel is in a good location next to the theater district and not too far from anything that you need. I love that there's a train stop close by and if you decide to uber around it's reasonably priced.

  • Amanda from United States (8/10)

    Great location, very friendly staff and bartenders. Lots of good suggestions for things to do around the area.

  • Michael from Costa Rica (9/10)

    gym

  • Venuska from United Kingdom (8/10)

    The reception desk service

  • Renee from United States (7/10)

    The location was great. It was easy to walk to restaurants .

  • Cecilia from United States (7/10)

    I liked the proximity to Boston Common and other sites. The rooms were clean and comfortable. The hotel bar and restaurant had great live music. The hotel staff was very warm and friendly.

Surroundings

What’s nearby:

  • Fen: 400 m
  • Boston Common: 850 m
  • Old State House: 1.3 km
  • Pine Street Park: 200 m
  • Mary Soo Hoo Park: 550 m
  • Boston Public Garden: 900 m
  • China Gate Plaza Park: 550 m
  • Granary Burying Ground: 450 m
  • Boston Common-South Entrance: 500 m
  • Rose Kennedy Greenway-Chinatown: 500 m

Restaurants & cafes:

  • Cafe/bar Dunkin’: 100 m
  • Cafe/bar Starbucks: 10 m
  • Restaurant Wisteria Restaurant & Bar: 10 m

Top attractions:

  • Custom House: 1.6 km
  • Inman Square: 4.7 km
  • Harvard Square: 6 km
  • Prudential Tower: 1.9 km
  • Boston Museum of Fine Arts: 3.1 km
  • Boston Tea Party Ship & Museum: 1.5 km
  • JFK Presidential Library & Museum: 5 km

Natural beauty:

  • Lake Jamaica Pond: 6 km
  • Peak Beacon Hill (30m): 1.2 km

Ski lifts:

  • Chief Triple: 44 km
  • Blue Hills Rope Tow: 17 km
  • Blue Hills Double Chairlift: 17 km

Beaches in the neighbourhood:

  • Carson Beach: 3.3 km
  • M Street Beach: 3.7 km
  • Constitution Beach: 7 km
  • Pleasure Bay Beach: 4.4 km

Public transport:

  • Metro Chinatown: 400 m
  • Train Back Bay Station: 950 m
  • Metro Tufts Medical Center: 50 m
  • Train Tufts Medical Center Station: 150 m

Closest airports:

  • Logan Airport: 4.9 km
  • Norwood Memorial Airport: 24 km
  • Boston Harbor Seaplane Base: 2.2 km

Facilities

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking:

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Hairdryer

Wellness:

  • Fitness
  • Fitness centre

Food & Drink:

  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • Restaurant
  • Air conditioning
  • WiFi
  • Fitness centre
  • Flat-screen TV
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Valet parking
Image 5 of DoubleTree by Hilton Hotel Boston – Downtown
Image 6 of DoubleTree by Hilton Hotel Boston – Downtown

House Rules at DoubleTree by Hilton Hotel Boston – Downtown

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.4

Location:

8.7

Facilities:

8.1

Cleanliness:

8.3

Value for money:

7.4